PDS Instruments was founded by three electronics professionals that all started their careers in equipment servicing and calibration so front line service and support is key to the total solution that we provide. We are able to offer technical support and servicing for all represented products. This support and service is either provided directly, though the original equipment manufacturer (OEM) or via a third party service organisation.
If you have equipment that requires repair, recalibration or if you have technical questions on the operation or application of a product then please do not hesitate to contact us. Please also note that, if you have equipment that has failed in a critical application, PDS Instruments offer some units on a rental basis so we may be able to get you up and running again with a rental unit while your equipment is repaired.
Calibration can be provided for all of the equipment that we represent either through the OEM or through one of our service partners.
Most equipment supplied by PDS Instruments is provided with a certificate of conformance or calibration certificate from the equipment manufacturer. However, if UKAS calibration is required then please let us know and we can arrange this for you prior to delivery. Most items can be calibrated by our calibration partners SCL (Southern Calibration Laboratories) and if purchased through PDS Instruments with new equipment then we can supply the calibration at a preferential rate so contact us for pricing on calibration for any equipment you are thinking of purchasing.
PDS Instruments and our range of service partners mean that we can offer a comprehensive repair service for most electronic test equipment. For further information or if you already have equipment that requires repair then contact us for further repair information.
All equipment that we sell is covered, at the very least, by our standard 12 month return to base warranty. This covers the equipment for faults caused by defective components or errors in manufacturing.
Most of the Sorensen range of DC power supplies is additionally covered by a 5 year manufacturers warranty.
We also offer extended warranties on all equipment and can quote for this as and when required.
Through our service partners we are able to offer service contracts for some of the equipment that we represent. The level of service can be tailored to your particular requirements. Please contact us for further information.
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